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Shipping, Returns & Warranty Policy

Return Policy

All returns require previous authorization. Please contact our customer service line at 855-MAMBA GAGA (855-626-2242). Returns are subject to a 15% restocking fee and return shipping costs are the responsibility of the purchaser. In the event that a return is required due to our error, the 15% fee will be waived and we will pay any shipping fees.

 

 

Shipping Policy

At Mamba GaGa LLC, we understand that you can’t wait for the fun to begin and that you want your products as soon as possible. We want to help.  When the products you order are in stock, we make every effort to process and ship your items within 1-2 business days. Actual delivery time will depend on the carrier, destination, and level of service selected.

 

We will attempt to notify customers when items are not in stock, but we are not obligated to do so. If you have any concerns about your order, please call our customer service line at 855-MAMBA GAGA (855-626-2242).

 

 

Mamba GaGa Commercial Pits Warranty Policy

Mamba GaGa Commercial, Commercial Junior, and Commercial Pee-Wee pits are warranted to the end user for a period of five years for the panel frames, three years for the netting, and one year for the padding and bungee balls from the date of shipment. Failure of materials and/or workmanship is covered under normal use of the products under normal conditions.

 

Not covered under the warranty is normal wear and tear or damage caused by misuse of the equipment, vandalism, improper installation, extreme weather conditions, or lack of proper care and maintenance.